Clinical Governance Made Easy

Clinical Governance Online Toolkit

We understand that Clinical Governance can be a complex area and being a pharmacist is a very responsible and demanding role that having enough time to do everything is challenging. That’s why we have made it easier for you to be familiar and compliant with Clinical Governance.

To help you understand how community pharmacy is expected to comply with the Clinical Governance agenda, we have done the research, collated the correct procedures and forms, created an easy step by step guide and put it all online for you, so all you have to do is sign up to the online toolkit to access the information at a click of a button!

The online support package help’s you to prepare for your PCO visit, including:-

• New medicine Services
• PCO visit checklist
• SOPs
• Templates and forms for all areas of Clinical Governance
• Personalise your pharmacy material by using the print on demand online ordering service which allows you to create your own practice leaflets and have them professionally printed and delivered.
• Responsible Pharmacist section
• Controlled Drugs section
• Ongoing, up-to-date information and much more

Benefits

An annual membership fee provides you with the right support and everything you need for your PCO contract monitoring visit, saving you valuable time and effort. You gain easy access to the full toolkit via the AAH website. In addition, when you register onto our Clinical Governance toolkit you will automatically qualify to receive your community pharmacy patient questionnaire (from patient dynamics, as approved by the Care Quality Commission) with 25% discount.

Community Pharmacy Patient Questionnaires

The Clinical Governance specification of essential services requires pharmacy contractors to conduct an annual patient survey.

AAH is once again pleased to offer the national questionnaire from Patient Dynamics, when you register with Patient Dynamics via AAH you will receive/have access to:

• Collation of the data, analysis and a twelve-page printed report
• A certificate of completion for inspection as required by the PCT and for displaying to customers
• Your guide to conducting the Community Pharmacy Patient Questionnaire
• A4 folded questionnaires including extra questions relating to Healthcare service provision and also the New Information Governance questions for level 3 compliance
• A FREEPHONE helpline